Frequently Asked Questions are those that our visitors and members most frequently ask us. Here you will be able to find quick simple answers to many questions you my have. Feel free to submit any questions or comments concerning our website.
- What kinds of natural embellishments are used in Hearth Art designs?
Minerals, gemstones, fossils, exotic woods and horn are some of the natural embellishments used in Hearth Art designs. If you would like to discuss a commission with a particular natural material not listed, please inquire as we may be able to accommodate.
- Can I order a design made especially for my home?
Hearth Art welcomes custom orders. All fire screens can be customized in regard to size and metal finishes. Some are also available in a selection of natural materials. Please inquire about options in regard to natural materials for individual designs.
- Can I use Hearth Art fire screens with wood-burning fireplaces?
Custom designs can be made to meet your specific needs. Designs without natural materials can be used with all fireplaces, including wood-burning fireplaces. Fire screens can be produced with or without wire mesh depending upon your specific requirements. Designs using natural materials or glass are not recommended for wood-burning fireplaces. These designs can handle mild heat exposure such as temperatures produced from gas log fireplaces. However, because some of the natural materials we use are fragile, please pull the designs away from the source of heat by at least twenty inches while the fireplace is in use.
- What finishes are available?
Available finishes include: Obsidian, Dark Bronze, Pyrite, Soft Pewter, Egyptian Gold, Cognac Copper patina, True Steel patina, Zinc patina, Gold patina, Midnight patina, Dark and Light Scorch (available on select designs)
- How long does it take to receive my Hearth Art piece?
It varies. Some designs are in stock and available for immediate delivery. Others will need to be made according to your specifications. Please inquire and we can discuss the options.
- How do I find out more?
You are welcome to contact us directly at 214.843.2140 or hearthart.com with any inquiries. You may also see the designs in person at any of the showrooms that represent our products. See the “Where to Buy” link for a list of showrooms.